Postage & Handling
We know you're eager to receive your plants, And please know we are sending them out as soon as we can. But please read the following:
🌵 Once your order is received, you will receive a confirmation email from us. Please check your junk folder.
🌵 Our current dispatch time is 7 working days.
🌵 You will receive tracking details & a confirmation email once your plants have started being processed. Please check your junk folder.
🌵 We ship all our plants bare rooted without the pot and minimal soil. Please see our bare rooting definition for full details.
🌵 Express post does not mean your parcel will be dispatched quicker. It will just take less time in transit
🌵 Plants may lose leaves in transit. Please see our care tips for details.
🌵 Plants my become a little stretchy during transit. Please see our care tips for details.
🌵 Mini Garden Creations take a lot of pride and care when packaging plants, unfortunately we cannot be liable for any damage occurred while in the hands of Australia post. Please contact Australia post if your parcel has been damaged.
🌵 Mini Garden Creations will not be liable for any lost, stolen, or damaged parcels incurred during the delivery process, Delivery delays which are out of our control, or re-distributing parcels due to an incorrect delivery address being provided to us. This includes Authority to leave parcels. We wish to do everything possible to ensure the safe and timely delivery of your order.
🌵 If your plants arrive damaged, please send us any images so we can assess any damage. Please refer to our Refund policy for further details.
🌵 Standard post: Standard post usually takes 3-7 business days to arrive, this may take longer in regional areas and peak periods, please see Australia Post website for full details.
🌵 Express post: Express post is usually next day delivery; this may take longer in regional areas and peak periods. Please see Australia Post website for full details.
🛑 We sell living plants. Plants are not to be eaten or consumed.