Free standard shipping on all orders over $100. Use code: FREESHIP

Terms & Conditions

When placing your order you agree to the following terms:

All advertised prices exclude shipping & GST. Shipping & GST will be calculated and added at checkout.

We send all plants bare rooted, without the pot. 

We do not ship any plants in the cupcake box, our cupcake boxes are a market special only. cupcake boxes can be picked up at any of our listed market locations with any cupcake succulent purchase.

Gst & shipping are calculated and added in the checkout.

Gst & shipping are excluded from all promotions & discounts unless otherwise specified.

Only 1 promotional code can be used per order.

We understand your excited to receive your plants, and we thank you for your order, however orders may take up to 7 - 10 business days to be dispatched. This may vary during peak periods & Sales. Please do not contact us regarding orders before this time. (If there are longer delays this will be noted on our website) Please do not contact us regarding orders if this time has not lapsed.

You can track the estimated delivery time of your order via the Australia Post website with a unique tracking number emailed to you once your parcel leaves our premises. If you have any issues or delays with your parcel, please contact Australia Post on 13 76 78, you will need to have your tracking number handy. Unfortunately we can not call Australia post on your behalf, as you will need to provide them with your personal information.

Mini Garden Creations will not be liable for any lost, stolen or damaged parcels incurred during the delivery process, delivery delays which are out of our control, or re-distributing parcels due to an incorrect delivery address being provided to us. This includes authority to leave or lost parcels.

We wish to do everything possible to ensure the safe and timely delivery of your order.

Express Post:

Express Post is not a priority service. Choosing express post does not mean your order will be dispatched quicker.

Express post is for orders to be processed through Australia Post faster, to avoid long delays in transit.

When purchasing any plant, they may vary in size and colour, the root system in each plant will also vary. Each product will not always look exactly like the picture. We take our pictures at the plants optimum colour and size. The colour of the plant will vary upon season. We take a lot of pride and care when packaging plants however some leaves may discolour or fall off due to shipment, and some breakages may occur.

Free shipping for STANDARD orders over $100. Use code: FREESHIP

Only 1 promotion per order is available.

We provide free STANDARD shipping for any orders over $100. If you would like Express shipping, then this will need to be purchased.

Mini Garden Creations holds no liability for plants once they are in transit. 

We understand that sometimes you forget to add plants to your cart, or we've added something new. If you already have a pending purchase, please email us Prior to placing your order and we will gladly combine your shipping as long as the following does not apply:

1. We can not combine shipping if your order has already been packed or Dispatched.

2. We can not combine shipping for 10 for $55 promotions. as unfortunately we have incorporated the shipping into the cost of this deal.

3. We will not refund or credit any shipping charges. Please ensure you email us prior to placing your next order, and we will provide you with a free shipping code to combine both packages.

As our products are living plants, unfortunately we do not accept returns or refunds under any circumstances. Mini Garden Creations takes pride and care when packaging our products.

Unfortunately sometimes plants may become unavailable after purchase. If your plants are unavailable we will offer you a gift card for the full purchase amount of the plant. 

If any substantial damage happens to your plants, please email us a photo, we will then do our best to guide you and help rejuvenate your plants.

You must submit your email and photo within 24 hours of your order being received. 

If the plant is in your care for more than 24 hours then you agree to take all responsibility for the care of your plants and Mini Garden Creations will hold no liability for any damage after this time. 

24 hours is based on tracking evidence of your parcel being received. 

In the case that your plant is beyond salvageable we may offer a replacement or a gift card to the value that we deem suitable.

Mini Garden Creations will determine if a plant is beyond salvageable.

Mini Garden Creations will determine weather we will offer a replacement or a gift card.

Mini Garden Creations will not cover the cost of postage if we decide to offer a gift card. The gift card will be for the damaged plants only.

Mini Garden Creations will refuse to offer any replacement or giftcard if we believe the product has been tampered with. 

Please email all enquires to orders.minigardencreations@gmail.com  

We do not give refunds. We will only provide a gift card or replacement.

We send all plants bare rooted, without the pot.

Bare root is a technique of arboriculture whereby a plant is removed from soil in a dormant state, from which it can more rapidly acclimate to new soil conditions. Bare root stock should be planted and watered within 48 hours of receipt for optimal results. 

All discounts are subject to change without notice.

Only 1 promotional code can be used per order.

All discount values & promotions are based on the subtotal. Gst & shipping are then charged and added in the checkout.

Gst & shipping are excluded from all promotions & discounts unless otherwise specified.

Please ensure that you use the required code in the checkout when purchasing. Prices can not be altered after a purchase has been made. 

Please choose your plants carefully. We can not switch, add or replace plants after a purchase has been made.

We send all plants bare rooted, without the pot. 

We do not ship any plants in the cupcake box, our cupcake boxes are a market special only. cupcake boxes can be picked up at any of our listed market locations with any cupcake succulent purchase.

We will not refund, exchange or replace any sales items.

Sales items may include clearance stock- please refer to clearance stock policy.

If substantial damage occurs in transit please refer to or refund policy.

Clearance stock and sale items are items that are reduced to clear.

Clearance stock are reduced as they may be oversize, undersized, defected, or may have minor burns or damage.

Clearance stock will vary in size, colour and shape.

We will not refund, exchange or replace any clearance stock. 

If damage occurs please refer to or refund policy.

If substantial damage occurs in transit please refer to or refund policy.

Sales items are items that are reduced to clear. 

 

Purchase any 10 Cupcake Succulents, Cacti or Indoors for $55.

Plants must be selected from the 10 for $55 section.

Price includes GST & Shipping.

Use code: 10for55 in the checkout

Code: 10FOR55 must be used in the checkout, we can not offer any refund for incorrect ordering.

Please choose carefully as we can not swap any plants after checkout. 

Shipping has been incorporated into our pricing for this promotion only, Free shipping will not be offered for additional orders

Shipping price is based on standard shipping only, based on 10 plants. additional plants may incur a higher shipping charge. Express post can be added at an additional cost.

Only 1 promotional code can be used per order.

10 for $55 promotion is only available for selected 'cupcake' range. 10 for $55 promotion is not valid with any other promotions.

Please enter any discount codes in the checkout.
Please ensure the price is correct prior to payment. Prices can not be altered after a purchase has been made.
Please choose your plants carefully. We can not switch, add or replace plants to your order after a purchase has been made.


Terms and conditions are subject to change without notice.